A problem with my phone

[Eurobeat]

I have a Samsung Galaxy J5 running 5.1.1, for about 6 days now I've had this problem where videos - both streamed and saved locally lag after the first 3-5 seconds for about 5 seconds but the sounds keeps playing, resulting in unsynced sound and video. Music still plays normally, and GIF's work as they should.

I haven't downloaded or updated any apps for a while before that time, my SD card is still far from being full, so is my device storage.

Is this a common problem with the J series or 5.1.1?

[CarlJohnson]

Try going to Settings>Developer Options(if you don't have developer options in settings then tap on build number under about phone for few Times till it say "you are now a developer"), and select AwesomePlayer instead of NuPlayer (or vice-versa). If that doesn't help, try a cache partition wipe:

Wipe cache partition: wiping the cache partition does not delete your personal data.


to wipe the cache partition, follow these steps:

Turn off the device.
Press and hold the following three buttons at the same time:

Volume Up key
Home key
Power key

When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
When the Android System Recovery screen appears, release the Volume Up and Home keys.
Press the Volume Down key to highlight 'wipe cache partition.'
Press the Power key to select. The phone will automatically restart after the cache is wiped.

If this doesn't help let me know, also from what I've heard it shouldn't lag at 480p it's only a issue at higher quality

[Eurobeat]

If that doesn't help, try a cache partition wipe:

Wipe cache partition: wiping the cache partition does not delete your personal data.


to wipe the cache partition, follow these steps:

Turn off the device.
Press and hold the following three buttons at the same time:

Volume Up key
Home key
Power key

When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
When the Android System Recovery screen appears, release the Volume Up and Home keys.
Press the Volume Down key to highlight 'wipe cache partition.'
Press the Power key to select. The phone will automatically restart after the cache is wiped.

It worked, thanks