Account disabled

[Borjita]

ENGLISH: How can I recover an account disabled?

ESPAÑOL: como puedo recuperar una cuenta deshabilitada?

[Ari]

Usted y Sergio98 tienen que comenzar desde cero, no se habilitan cuentas a usuarios que fueron prohibidos, sólo a personas que dejaron de jugar y desean volver.

Update: as of version 2.9.13, accounts will not be automatically deleted after 180, but will be locked, and players who return after such long period can request that their account be unlocked as long as their absence was not caused by a ban. This does not guarantee that account will not be deleted after 6 months inactivity.