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I think someone is logging into my account and using hacks. Can you please tell me how to change my password.

[Player name:]

Player name:

keno1242

 
Ban ID:

#27231

 
Time and date of ban: Saturday july 12 2014
Reason of ban: speed hack
Ban was unfair? Yes
I was banned by: Smokey (anti-cheat)

What actually was happening:
When i was banned i had just started a coach convoy. The other convoy members where ahead of me. when i turned to go on a highway the coach went up into the air and fell into the water and i got the message that said i was banned for speed hack and to press f8 to screenshot. There was no one else in the area. I did not do anything i was just driving. I do not even know how to hack.

Screenshot:
http://imgur.com/VFaWwzA

I confirm that all above information is true and I am aware that posting false information in ban appeal will result in my ban being extended.