GPU problem

[SuperGoof]

Hi all,

I recently bought the EVGA 660 Ti SC.
but when i plug it in my PC, my screen stays black.
The ventilator is spinning, the PSU is 600Watt (should be enough).
I hope someone can help me fix this problem.

~SuperGoof~

[Matias]

Dumb question but... did you plug your monitor to the videocard exit? xD
Did you install the drivers?
Did you check if you have to enable the video in the BIOS settings?
There can be millions problems.

[TheSandman]

Look on your motherboard settings for like, default graphics or something. Did you also plug it into the correct PCIe slot? If youre only using one card, sometimes there is a slot that connects directly to the CPU.

[SuperGoof]

yes... i plugged it in....

i cant install drivers cuz i got a black screen...
and i only have one GPU slot so i cant plug it in the wrong one

[Matias]

Did you check if theres a setting to choose which videocard you want to display in the BIOS settings?
Plug your monitor to your onboard video, when its turning on press the BIOS setting key, you gotta be fast before it loads windows.

[SuperGoof]

Did you check if theres a setting to choose which videocard you want to display in the BIOS settings?
Plug your monitor to your onboard video, when its turning on press the BIOS setting key, you gotta be fast before it loads windows.

sadly... i dont have an onboard video
my mobo is Medion MS-7741

[Matias]

Does the videocard have a cooler?
Does it starts when your PC turns on? That way you can know if atleast its not the videocard the one causing the problems.
Did you check if you plugged it correctly? Sometimes it may look like plugged correctly but it may be out of the slot for few mm. Push it till you cant anymore, try to dont break the motherboard

[SuperGoof]

Does the videocard have a cooler?
Does it starts when your PC turns on? That way you can know if atleast its not the videocard the one causing the problems.
Did you check if you plugged it correctly? Sometimes it may look like plugged correctly but it may be out of the slot for few mm. Push it till you cant anymore, try to dont break the motherboard

yh the cooler is spinning

[Ethan]

sadly... i dont have an onboard video
my mobo is Medion MS-7741

every computer has onboard video.. how were you playing before you installed your card???  and if you install the card correctly and plug the monitor into the new card, there should be no black screen unless you put it in the wrong slot or got the wrong card for wrong board type like you bought a PCI-ex8 and needed a PCI-e x16 or something

[Costel]

i had the same problem with my gt forces 620 it was because of windows , had a xf now i've a 7

[Matias]

sadly... i dont have an onboard video
my mobo is Medion MS-7741

every computer has onboard video.. how were you playing before you installed your card???  and if you install the card correctly and plug the monitor into the new card, there should be no black screen unless you put it in the wrong slot or got the wrong card for wrong board type like you bought a PCI-ex8 and needed a PCI-e x16 or something

Not all motherboards has onboard videocard. Some of actual ones doesnt have onboard video, you gotta buy a videocard at the same time you get it.

[Matias]

Is your motherboard new? Did you try to update the BIOS?
I got this from a webpage. It would be nice if you can try to do it, and tell us if now your motherboard can read it.

Btw if you dont understand what to do, or what you are doing, then dont try this because you can fuck up your motherboard updating the bios. Get someone that understands about this to do it.

Code Select Expand

1. Go to your motherboard manufacturers website and go to their support page.

2. Find or search for your motherboard model.

3. Download the LATEST BIOS for your motherboard.

4. This will differ depending on how the BIOS is on every motherboard. Some BIOSs can update through the UEFI (Graphical BIOS) or through the use of a flash program such as AWDFLASH. Read in your manual about how to update your BIOS.

5. This part is VERY IMPORTANT. DO NOT EVER SHUT DOWN THE PC WHILE THE BIOS IS BEING UPDATED. If you do, it will "brick" the board and render is useless and inoperable.

6. Once the update is complete, you computer may or may not restart on it's own. Again, read up on it in your manual or on the manufacturers website.

7. You will need to set your BIOS back to default, and any overclock settings or boot order as well.

[Twido]

ehh, did you check the pci express slots? you have maybe 1 but maybe your motherboard doesn't support that kind of graphic cards

[Matias]

I tried to google it but i got no results, just this page:

http://browser.primatelabs.com/geekbench2/1434028

Where it says it uses AMD Fx-8100 and has a socket AM3+ which makes me think its a new motherboard. His videocard uses PCIe 3.0 slot, maybe his motherboard has atleast PCIe 2.0 which is the same and should work.
It would be helpful if you can post a pic of your motherboard goof

[SuperGoof]

the PCI slots looks the same, both GPUs has the same amount of pins and looks axactly the same

i can make a picture but its a complete mess inside cuz of all the wirerring ^^

[SuperGoof]

shit, i cant make a picture but there nohing to see....

BTW i have PCI express 2.0

[Matias]

shit, i cant make a picture but there nohing to see....

I just wanted to see if it had a pcie slot or not, as i cant find any pic of how it looks like.

[Calvingreen17.]

Idk dude black screen sounds like a memory issue but if you were able to play before this graphics issue, push it aside.

If it's black screen even before you hit the desktop, sounds like a faulty graphics card. Otherwise, take out the graphics card, and push it back in using more pressure (to make sure it's in good).

This may not be the help you're looking for but it's better than "bad graphics card, return and get another."

[SuperGoof]

shit, i cant make a picture but there nohing to see....

I just wanted to see if it had a pcie slot or not, as i cant find any pic of how it looks like.

i just checked PC wizard, i have a PCI express 2.0 slot

[Dr_dog]

Take the card out. Inspect it carefully for any bulging or leaking capacitors. Does it smell burned? Does the PCIe port look normal? Does capacitors and components around the PCIe port look normal? It could be motherboard not detecting the card in it or port failture due to some component frying.

Try different graphic card if you have any

Bios update is last thing you want to do. And if something happens to the machine while its updating. Its all over, update is screwed, motherboard is fucked up due to incomplete bios update. No way back unless you got something like dual bios or ability to flash it over from USB.

No video on screen can hint to ram fail too.. (Personal experience, checked everything else before RAM. Same issue, no video; Was the RAM) BIOS runs a POST before continuing anywhere. It first tests CPU, if pass: continue, then memory, If fail: it halts there and dosent continue.
Try taking out your RAM and leaving 1 stick in. Try to boot, if dosent work, move that stick to another channel. If dosent work, continue untill you checked every port with the same stick. Then move on to another stick and test all memory channels again. (Memtest86 can help too if you manage to get video so you can do deeper test on your RAM.

Is your Graphic card PCIe 2.0 or 3.0? Does your CPU support the GPU?

[Batman[UK]]

that mobo is quite old and not designed for that kind of GPU

[SuperGoof]

Take the card out. Inspect it carefully for any bulging or leaking capacitors. Does it smell burned? Does the PCIe port look normal? Does capacitors and components around the PCIe port look normal? It could be motherboard not detecting the card in it or port failture due to some component frying.

Try different graphic card if you have any

Bios update is last thing you want to do. And if something happens to the machine while its updating. Its all over, update is screwed, motherboard is fucked up due to incomplete bios update. No way back unless you got something like dual bios or ability to flash it over from USB.

No video on screen can hint to ram fail too.. (Personal experience, checked everything else before RAM. Same issue, no video; Was the RAM) BIOS runs a POST before continuing anywhere. It first tests CPU, if pass: continue, then memory, If fail: it halts there and dosent continue.
Try taking out your RAM and leaving 1 stick in. Try to boot, if dosent work, move that stick to another channel. If dosent work, continue untill you checked every port with the same stick. Then move on to another stick and test all memory channels again. (Memtest86 can help too if you manage to get video so you can do deeper test on your RAM.

Is your Graphic card PCIe 2.0 or 3.0? Does your CPU support the GPU?

Im not sure if the CPU support the GPU, i hope thats the problem cuz im going to buy an i7 in the next few weeks

i got the FX-8120 atm

[Matias]

Im not sure if the CPU support the GPU, i hope thats the problem cuz im going to buy an i7 in the next few weeks

i got the FX-8120 atm

So you will need to change your motherboard. Its an AM3+ slot, it doesnt support Intel processors, only the AMD ones.

[SuperGoof]

Im not sure if the CPU support the GPU, i hope thats the problem cuz im going to buy an i7 in the next few weeks

i got the FX-8120 atm

So you will need to change your motherboard. Its an AM3+ slot, it doesnt support Intel processors, only the AMD ones.

I know, im saving for a new custom build computer, already know what im going to buy.
The GPU whas on sale so i bought it earlier with the intention to try it ^^

[Joshy]

Does it still work with the old GPU?

Have you connected the power supply cable from PSU to your GPU? There should be 2 convertors in the box with your GPU.

Check the top of the GPU for the 2 connectors for power supply.

Also, make sure BIOS is updated. (Do this whilst using old GPU to make sure nothing goes wrong)

[SuperGoof]

Does it still work with the old GPU?

Have you connected the power supply cable from PSU to your GPU? There should be 2 convertors in the box with your GPU.

Check the top of the GPU for the 2 connectors for power supply.

Also, make sure BIOS is updated. (Do this whilst using old GPU to make sure nothing goes wrong)

everything is connected the way it should be.
Tommorow i will go to a friend and c if the GPU works on his
than i will update the bios